Terms and Conditions for Custom Apparel Orders

1. Non-Refundable Deposit
A non-refundable deposit is required before work on any custom apparel order begins. This deposit secures your place in our production schedule and covers initial design and material procurement costs. The deposit amount will be outlined during your preliminary meeting.

2. Preliminary Meeting
Before accepting a commission, Richie Rich will schedule a preliminary meeting to discuss your vision, design preferences, and specific project details. This meeting ensures a clear understanding of your needs and allows both parties to confirm the scope of the project.

3. Customization Policies
Each custom piece is designed exclusively for you based on the information provided in the intake form and during the preliminary meeting. As such, custom orders are non-refundable and non-exchangeable.

4. Timelines
The production timeline will be discussed and agreed upon during the preliminary meeting. While we strive to meet all deadlines, unforeseen circumstances may occasionally cause delays. We will communicate any changes promptly.

5. Client Responsibilities
Clients are responsible for providing accurate measurements, detailed preferences, and any required reference materials. Any changes to the design or measurements after work has begun may result in additional costs or timeline adjustments.

6. Final Payment
The remaining balance is due upon completion of the piece and before delivery or pickup. Payment details will be outlined in the final invoice.

7. Ownership and Rights
Richerette.net reserves the right to use images of completed custom pieces for promotional purposes unless the client explicitly requests otherwise in writing.

8. Agreement to Terms
By submitting the intake form and paying the deposit, the client acknowledges and agrees to these terms and conditions.